SHIPPING
INFORMATION:
Shipping Costs and Delivery Schedule:
Shirt Envy is proud to offer the following UPS shipping
options to our valued customers:
Shipping
Method |
Estimated
Delivery |
Cost |
Ground
UPS |
5-7
business days |
$7.95 |
Expedited – 2
Day UPS* |
2-3
business days |
$13.00 |
Express – Overnight
UPS* |
1-2
business days |
$25.00 |
* Please note that 2 Day UPS and Overnight UPS orders
received after 2:00 P.M. PST will be processed the
next business day. All orders require one day for processing
before being released for delivery. We do not ship
to P.O. Boxes at this time.
Orders are processed Monday through Friday, excluding
holidays. Orders received and after 2.00 P.M. PST week
days, over the weekend and holidays will be processed
the next business day.
To ensure your order is shipped out without delay,
please double check your billing information to ensure
it matches your credit card account address. Verification
and order processing normally takes one business day.
If you require Saturday delivery, please email us
at info@shirtenvy.com and
will be more than happy to make this arrangement for
your order.
Shipping costs are not refundable upon returned or
replaced items. If a returned item was shipped for
free, the actual shipping cost will be deducted from
your refund.
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INTERNATIONAL
ORDERS:
Shirt Envy offers Flat rate shipping of $10.00* to our international customers via United States Postal Service. We currently ship our great shirts to the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, New Zealand, Netherlands, Spain, Sweden, Switzerland and United Kingdom.
*Per single item. $5 will be added for each additional item.
All items being imported to a foreign country are subject to inspection by customs and duties may be assessed accordingly. You will be responsible for paying any import duties that may be due at the time of delivery. Shirt Envy cannot determine these fees during your purchase transaction.
Shirt Envy offers international shipping by UPS Worldwide Expedited service to
the following international countries:
- France
- Germany
- Ireland
- Italy
- Spain
- United Kingdom
International Shipping rates are as follows:
Shipping
Method |
Estimated
Delivery |
Cost |
UPS Worldwide Expedited |
7-10 business days |
$10.00 |
Each additional Item |
|
$ 5.00 |
All items being imported to a foreign country are subject to inspection by
customs and duties may be assessed accordingly. You will be responsible for
paying any import duties that may be due at the time of delivery. Shirt Envy
cannot determine these fees during your purchase transaction.
Should you have any questions about your international order, please contact
us at info@shirtenvy.com
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TRACKING YOUR ORDER:
As soon are you order has been shipped, you will receive a
confirmation email from the Shirt Envy customer service team providing you
with tracking details to track your order.
Locate the UPS number on your shipping confirmation email, enter that number
at www.ups.com to check the
status of your order delivery.
Tracking details may not be available to you immediately as it may take 24
hours before tracking information is updated on the shipping carriers website
as listed above.
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SALES TAX:
Shirt Envy charges NO SALES TAX for any purchases shipped
outside the state of California. If we are shipping your order within California,
sales tax will be charged.
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RETURNS
AND EXCHANGES:
Our goal at Shirt Envy is to make our customers feel great
about their purchase.
If you are not happy for any reason, we will gladly accept your timely return
of unworn, unwashed, or defective merchandise for a full refund of the original
purchase price
Returned merchandise should be sent back to us within 30 days of the purchase
date, include the vendor packaging and be in the same condition as when it
was received. Used merchandise cannot be returned unless defective.
Please follow the following steps to ensure the timely processing of your
return:
- Complete the Return/Exchange form enclosed in your shipment;
- Carefully pack your shirt in to the Shirt Envy packaging it was received
in;
- Attach pre-printed Shirt Envy return label to the outside of the package;
- Ensure the package is sealed with tape to ensure the goods are secure in
transit;
- Take your package to any UPS drop off location, drop box or UPS authorized
shipped center or give your package to any UPS driver making a regular pick
up or delivery at your office or place of business
If you choose to return an item using your own packaging, please return the
goods to the following address:
Shirt Envy Customer Returns Dept.
440 Greenbrier Court
Benicia, CA 94510 |
Please note it may take 10-14 business days to process your refund or exchange
after we receive it at our returns department. We will email you to confirm
we received your return and notify that the credit has been processed.
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SPECIAL ORDERS:
While Shirt Envy endeavors to have a sufficient inventory of items in stock,
from time to time, an item may sell out. If your size is not available, we offer
you the option of contacting us at info@shirtenvy.com with
the item number and the size you require and request a special order. We will
then check with our vendor to see if your size is available and let you know
within 24 hours.
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